Privacy Policy

At Pact Group we take your privacy seriously. This Privacy Policy sets out generally how we may gather, use, disclose and manage personal information.

Personal information means information or opinions about an individual whose identity is apparent or can reasonably be ascertained from the information.


During the course of dealing with you, Pact Group will generally collect basic personal information about you, such as your name, address and contact details.

We may also request other specific information from you relating to the goods or services that you wish to obtain.

Use and Disclosure

Pact Group will use any personal information collected for the purposes set out in this Privacy Policy, for any purpose disclosed at the time of collection or for related purposes. Generally we will only use or disclose your personal information as follows:

to provide the product or service you have requested or to answer your inquiry; to third parties where we have retained those third parties to assist us to provide the products or services you have requested. For example we have contracts with third parties to assist us with functions such as mail outs; to different parts of the Pact Group and with other entities in the Pact Group to enable the development and marketing of other products and services and to improve our customer service in general; for direct marketing of products or services. If we contact you in this way without obtaining your prior consent, we will provide you with the opportunity to decline any further marketing communications; where otherwise legally permitted.

Contacting Us

Like many other organisations, Pact Group must comply with privacy legislation when dealing with personal information. If you would like any further information or have any queries, problems or complaints relating to our Privacy Policy or our information handling practises in general, please contact our Legal Administrator at:

Pact Group
Level 1, Building 6/650 Church St
Richmond, VIC, 3121

Ph: (03) 8825 4100
Fax: (03) 9815 8388

Legal Disclaimer

The Pact Group website and its contents (the “Site”) is owned and operated by Pact Group Pty Ltd A.B.N. 15 107 959 900 of Level 1, Building 6/650 Church Street, Richmond, Melbourne, Victoria 3121, Australia (“Pact Group”).

Pact Group seeks to provide consumers with an informative and interesting site full of details about new and current Pact Group products.

At all times Pact Group will use its reasonable endeavours to ensure that all information is accurate. The site will be updated regularly by the Pact Group sales and marketing teams. However Pact Group provides no warranties in regard to the accuracy of the information.

Pact Group, and any of its associated companies will not be liable for any direct, incidental, consequential, indirect or punitive damages, costs, losses or liabilities whatsoever arising from use of this site. This disclaimer includes any damages, losses, costs or liabilities arising from a virus that is activated as a result of access or use of this site.